Candle Care & FAQ

The first burn is the most important. Allow the wax to melt all the way to the edges of the jar before extinguishing — this usually takes 2–4 hours depending on diameter. This prevents "tunnelling," where the candle burns down the centre while leaving unused wax on the sides.

Before each burn, trim your wick to approximately 5mm (¼ inch). A long wick causes a large, sooty flame that burns unevenly and reduces your candle's lifespan. We recommend a wick trimmer, but small scissors work perfectly well.

We recommend burning for no more than 4 hours at a time. Extended burns can cause the wick to mushroom, the jar to overheat, and the fragrance to dissipate too quickly. Give your candle a rest — it'll reward you for it.

This is called "bloom" or "frosting," and it's a completely natural characteristic of soy and coconut wax. It does not affect the scent throw or burn quality — in fact, it's often a sign of a high-quality natural wax. We find it rather beautiful.

Stop burning when approximately 10mm (½ inch) of wax remains. Burning beyond this point can cause the jar to overheat and may damage the surface it rests on. The jar can be cleaned with hot water and repurposed — we encourage it.

Never leave a burning candle unattended. Keep away from children, pets, and flammable materials. Always burn on a stable, heat-resistant surface. Keep away from draughts, which can cause uneven burning and increase fire risk. Never move a burning candle.

Use a candle snuffer or gently dip the wick into the molten wax using a wick dipper, then straighten it again. This prevents smoke and hot wax from splattering. Blowing out a candle, while poetic, introduces smoke and can leave the wick submerged in wax.

Because our candles are poured to order in small batches, please allow 3–5 business days for production before shipping. Standard shipping typically takes an additional 3–7 days. Expedited options are available at checkout.

Yes — we offer complimentary standard shipping on all orders over $75. For orders under this threshold, a flat shipping rate applies at checkout.

We want you to love what you receive. If your candle arrives damaged or you're unsatisfied for any reason, please contact us within 14 days of delivery and we'll make it right. Due to the handcrafted nature of our products, we are unable to accept returns on opened candles.

Currently we ship within the United States. We are working on expanding our shipping reach — sign up to our newsletter to be notified when international shipping becomes available.

We use a premium blend of natural soy and coconut wax. This blend provides an excellent scent throw, a clean burn, and a beautiful creamy finish. We never use paraffin or synthetic waxes.

All of our fragrance oils are phthalate-free, skin-safe, and formulated to meet IFRA (International Fragrance Association) standards. We test every blend for both scent quality and safety before it enters our collection.

Yes. Our soy and coconut wax blend is 100% plant-derived, and our fragrance oils contain no animal-derived ingredients. Our cotton wicks are also fully vegan-friendly.